We want you to be satisfied with your purchase. Please read our return policy carefully:

• Return Window: You may request a return or exchange within 14 days of receiving your order.

• Condition Required: Returned items must be unused, in original condition, and in their original packaging.

• Exclusions:

  • No return, refund, or exchange for electric or digital products.

  • Slight color or design variation due to photography or monitor settings is not eligible for return.

• Video Proof Required:
  If your product is damaged, missing, or incorrect, please share a clear, uncut 360° unboxing video with the issue visible. Send the video to maya@maya123.com within 24 hours of delivery.

• Shipping Charges for Return/Exchange:
  Both side shipping (sending and resending) will be borne by the customer in case of a return or exchange request.

• Return Address:
  Please send returns to:
  804-A, Manjusha Building, 57 Nehru Place, New Delhi - 110019
  We will process the refund or exchange only after receiving and inspecting the returned item.

• Refund Timeline:
  Approved refunds will be processed within 7 working days and credited via the original payment method.